Buma

The guys from Buma were very keen to come see our issue that needed solving (a motor that we already had required installation on the door with the rail that also already had). They actually came right on the day that we contacted them - a very good timing. The problem is, instead of quotes we were continuously told that we "would receive a quote today, latest - tomorrow evening". It has been three weeks now, and no quote received as of yet, despite our continuous contact with the company. I wish I could rate the services, but we never even got to that stage. My concern is the final result in terms of timing. If we were told from the beginning that it would take N days (like other companies do), it would have been okay. But empty promises and false advertising is hardly a good practice. I can also see from the reviews that other people had a similar issue. Hence it appears to be systematic.